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If you're concerned about your gambling habits or feel that it's becoming problematic, we encourage you to take steps towards responsible gaming. Below are some helpful tools and guidelines for managing your play safely.
Self-Exclusion: We respect our players' well-being and offer self-exclusion as an option. This allows you to block yourself from accessing the site for a period ranging from 1 day to 5 years, depending on what suits you best. When choosing this option, please remember that it will terminate your access to all of our services.
Deposit Limits: Regular deposits can sometimes get out of control. To avoid overspending and financial difficulties, we allow players to set limits for their daily, weekly, or monthly deposits. If needed, these restrictions are instantly enforceable via the 'Responsible Gaming' section within My Account.
Time-Outs: In situations where you're starting to feel overwhelmed or want a break from our services, 24-hour to three-month time-outs are available. This gives you breathing space and an opportunity for self-reflection without having permanent effects on your account access.
Session Reminders: We encourage mindful play through periodic reminders that can be set every hour within the 'Responsible Gaming' section. These serve as gentle nudges towards balancing leisure with control over gambling activities.
Links to Support Organizations: We strongly believe in community support and provide direct links to organizations dedicated to aiding individuals affected by problem gambling. If you're facing challenges, these resources are readily available for you:
ConnexOntario helpline
Please don't hesitate to reach out if you need help.
